A chance to quit EMSA

Each year in the month of August, Tulsa utility customers have the option to change their enrollment status in the EMSAcare program. They may choose to opt in or opt out of the program.

Customers who are already enrolled in EMSAcare do not have to do anything to stay enrolled. The EMSAcare fee of $5.45 will continue to be deducted from their utility bill each month. To check if they are currently enrolled, customers can look on their water bill for a line item titled “EMSA Medical Services Program.”

Customers who are not currently enrolled in EMSAcare but would like to sign up can contact the Customer Care Center at 918-596-9511, Monday through Friday from 7:30 a.m. to 6 p.m., or visit www.cityoftulsa.org anytime until Aug. 31. Customers also may cancel their EMSAcare service using the same contact information.

EMSAcare is a subscription program by EMSA (Emergency Medical Services Authority) that covers the costs of emergency medical ambulance transport for all permanent members of households that participate in the program. EMSAcare subscribers either with or without health insurance pay  no additional out-of-pocket costs – such as co-payments or deductibles – for emergency ambulance services.

EMSA will bill Medicare, Medicaid, insurance providers, or another third party and accept that payment as payment in full. If uninsured, EMSAcare will cover the costs of qualified emergency medical transports.