Tulsa is continuing its restoration of systems and services following a ransomware attack discovered in May.

Various electronic payment functions are back in service, and most city locations are now accepting debit and credit cards. For citizen reporting and general questions, or questions about a water bill, residents should continue to call 311, and press 0, during business hours. Tulsa utility customers are receiving bills, some of which may contain cutoff notices. The city will not assess late fees or utility shut-offs until at least five business days after all channels of customer payment functionality is restored, even if a cutoff notice is present on a bill during this time. The city will provide notification of when all payment systems are restored.

Utility customers can make payments by mail, via www.cityoftulsa.org/utilities, and at City Hall using all forms of payment.

Debit and credit cards can be accepted at:

• Tulsa Animal Welfare, 3031 N. Erie Ave.
• Greenwaste Site, 2100 N. 145th E. Ave
• Household Pollutant Collection Facility, 4502 S. Galveston Ave.
• Tulsa Municipal Courts (online payments unavailable), 600 Civic Center
• Tulsa Parks, except Reed, Chamberlain and Lacy Parks